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Privacy Policy

Stannard Homes respects your privacy. We handle personal information in accordance with the Privacy Act 1988 (Cth)and the Australian Privacy Principles (APPs).

1. What We Collect

We may collect:

  • Name, address, phone number, email
  • Land or property details
  • Budget or finance readiness (if you provide it)
  • Website activity and cookies
  • IP address and device data
  • Design preferences or selections

2. How We Collect It

We collect information when you:

  • Submit an online enquiry or brochure download
  • Visit a display home
  • Book a consultation
  • Interact with our digital ads (e.g. Meta, Google)
  • Call, email or message us
  • Browse our website (via cookies and analytics tools)

3. Why We Collect It

We collect this information to:

  • Respond to your enquiries and prepare quotes
  • Manage your design and building journey
  • Improve our website and marketing
  • Comply with legal requirements

4. Marketing & Retargeting

With your consent, we may send you updates, newsletters or promotions. You can opt out at any time using the unsubscribe link or by contacting us.

We use tracking tools (such as Meta Pixel and Google Analytics, but not limited to) to measure ad performance and website usage. This may include showing you ads for homes you’ve viewed or content you’ve engaged with.

5. Disclosure of Personal Information

We may share your information with:

  • Our internal staff and contractors
  • Building surveyors, consultants, or trades
  • Marketing or IT service providers
  • Councils and government authorities as needed
  • Cloud services or software providers

We only share what is necessary and take reasonable steps to ensure third parties follow Australian privacy laws.

6. Overseas Storage

Some of your data may be stored or accessed overseas (e.g. Microsoft 365, Meta, Google). We take steps to ensure those providers use secure and compliant systems.

7. Security

We use secure systems, restricted access, and password protection to keep your data safe. We do not sell or rent your personal information.

8. Access & Correction

You may access or correct/delete your personal data at any time by contacting us at: [email protected]

9. Complaints

If you believe we have breached your privacy rights, contact us and we will investigate promptly. If unresolved, you can contact the OAIC at www.oaic.gov.au.

10. Policy Updates

We may update this policy from time to time. The latest version will be published on our website and marked with a “last updated” date.

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